UBER 101: How Uber Works
Just starting out with Uber? Here’s a list of links that you might find useful.
Rider Tip: Uber Manila now accepts cash payments
Uber going cash vs GrabCar going cashless: The Ride Sharing battle continues
Rider Tip: AUB Easy credit card can be used for Uber
Rider Tip: How to Get an Uber for Airport Pickup
Hello Riders! Did you know Uber Drivers cannot pickup Passengers from the airport anymore? Read more in this post. This screenshot of the LTFRB memorandum (CPC Terms and Conditions MC_NO._2015-018) would suffice: Uber also issued an advisory: As a regulated entity, we should comply with Manila International Airport Authority (MIAA) policies on airport pick-ups and drop-offs. […]
OPEN LETTER From Partners and Drivers About LTFRB Accreditation and Ridesharing Regulation
Rider Tip: How to Solve Uber Error Credit Card Deemed Invalid
There are several riders who are encountering Uber Error Credit Card Deemed Invalid preventing them from requesting a ride. Here's the screenshot of the error: "Your credit card ending in XXX has been deemed invalid. Please update your billing settings." First, there are a different possible reasons why you're having this error (based on riders stories and feedback): […]
Rider Tip: Can I Request for Uber Ride to a Destination Outside Metro Manila?
Wondering if you can use Uber for your out of town trip? There's a lot of people asking if they can request for Uber ride to a destination outside Metro Manila, if you're one of them, read on. First, you have to know that at the moment, Uber's service area is ONLY within Metro Manila […]
Uber Error: Too Many Cancellations
Did you know that Uber penalizes riders who have too many cancellations? Yes! You read that right, you cannot request for an Uber ride if you have too many cancellations. After 5-6 consecutive request cancellations, you won't be able to request for a ride for a certain "cooling period". Cooling period ranges from 15mins to 24 hours. You'll […]
How To Settle Outstanding Balance in Uber
Can't request for an Uber ride? If the error says you have to settle outstanding balance in Uber, this post will help you fix that so you can request for an Uber ride again in no time. Why do you have an unsettled balance in your Uber account? If a charge in your card is […]
What is the difference between Partner Operator and Partner Driver Account in Uber Manila?
Uber Manila Support Phone Number for Riders
If you have concerns with one of your Uber trips, you can report them to Uber in two (2) ways: Email Uber for your rider concerns at support@uber.com You can also directly report a concern about a trip directly from the Uber Rider App thru your trip history. Here's how: TIP: Based on experience, Uber […]
Uber Passenger Ratings
UBER PASSENGER RATINGS It's not only the drivers who're being rated. (Refer to this post about driver ratings.)Passengers are also rated by drivers and only they can see your rating. This also gives the drivers idea of how you are as a passenger. Drivers can choose to not accept your request if your rating […]
Uber Driver Ratings
UBER DRIVER RATINGS If you've used Uber before, you'll notice that after a trip, the app will ask you to rate or comment on your driver. This feedback mechanism ensures quality of the entire Uber experience. In Uber's rating system, 3 and 4 starts are NOT average and acceptable. If you're satisfied with your driver […]
UBER App Can't Find My Location?
UBER App can't find my location? Your phone's GPS may not always be able to pinpoint your exact location. If you're indoors, your phone may have trouble establishing a good connection to the satellite(s) responsible for letting it find your location. The pin displayed in your Uber app tells your driver where to pick you […]
What do I do if my driver can’t find me?
What do I do if my driver can’t find me? Uber uses third-party map applications for its location data. It's possible there may be a slight discrepancy between your actual location and the information your driver receives. There are even times when the actual tagging/labeling of the map is not accurate, double check your […]
