What do I do if my driver can’t find me?


Uber uses third-party map applications for its location data. It’s possible there may be a slight discrepancy between your actual location and the information your driver receives.

There are even times when the actual tagging/labeling of the map is not accurate, double check your pin when you use search results.

If drivers have trouble finding you at one of your frequent pickup locations, it’s a good idea to call them and confirm the address or intersection where you’re waiting. Refer to this article from Uber Support.

Recommendation: It’s better to save your frequent pick-up points as “Home” or “Work” in your profile. Or, you can pin exactly where you are in the map instead of using the search results.