We’re received several queries asking for the phone number or contact number of Uber support.

We’ve listed some ways to contact Uber Manila Support through the channels below. For your information, Uber Manila does not handle call inquiries or transactions via phone.

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Uber Partner or Driver Support:

If you are an Uber driver or partner, you can address your queries to Uber via the following channels:

Email Support: partnersmanila@uber.com

Driver Support Website: http://driveonuber.com/

Office Address: 11th Floor, SM Aura Tower, 26th Street Corner McKinley Parkway, Bonifacio Global City

Information Sessions (this is an orientation for new partners): Mon, Wed and Fri, 12PM-1PM at their office

Driver Onboarding: Mondays to Fridays, 10:00AM (except non-working holidays)

Driver related concerns: Mon-Fri, 1PM-3PM at their office

Device Releasing: Mon-Fri, 3PM-4PM at their office

If you have issues with your trips, you can also submit your concern via the Uber Partner App directly (see screenshots below). You can expect a response for the concern through email. We’ve heard concerns submitted through this channel is answered more promptly than via email.

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From the Home screen of the Uber Partner App, go to Menu and click on “HELP”

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From the HELP homescreen, you can also choose from other “GENERAL ISSUES AND QUESTIONS”

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If you select a trip, a list of concerns will appear. Choose the problem or concern uou have a just folllow the propmt to submit your ticket.

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From the HELP homescreen, you can also choose from other “GENERAL ISSUES AND QUESTIONS”

Under “GENERAL ISSUES AND QUESTIONS” you can report problems about payments, device or your account.

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Payment Issues Options

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Device Issues options

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Account options

Want to be an Uber Partner?

Click here for a step-by-step guide on How to be an Uber Partner Operator and Driver.

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