Did you know that Uber penalizes riders who have too many cancellations?
Yes! You read that right, you cannot request for an Uber ride if you have too many cancellations.
After 5-6 consecutive request cancellations, you won’t be able to request for a ride for a certain “cooling period”. Cooling period ranges from 15mins to 24 hours. You’ll have to wait this out before you can request for a trip again. You can also email Uber support at support@uber.com if you’re service hasn’t been reinstated after this period.
Here’s the error that shows up when you try to request for a ride after you’ve had too many cancellations.
Happy Riding! #UberON
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Pano po mg apply ng partner operator?ano po mga requirements?san po mg submit ng requirements?
Here’s a step by step guide on how to be an Uber Partner. Hope this helps.
http://ubermanilatips.com/how-to-be-an-uber-driver-or-partner-in-manila/
There’s an error on internet connection when I requested a ride but the connection failed. I left office since im having hard time connecting. the driver arrives but I wasnt aware hes already there to fetch ke. no notification and connection restarted and then charged me 100. Can uber return my 100?
Kindly report thru the App. Go to History then select the trip then select the concern.
My account has been reinstated twice, but whenever I try to book a ride I still get the same error then uber disables my account again. This is the third time that I will ask for my account to be reinstated. It’s been 2 days since my account was first disabled so I’m pretty sure the cool down is over already. Something’s wrong with your system.
My daughter registered about two (2) weeks ago with Uber as rider. After being approved, she requested for a ride. Twice, the driver being assigned to her was several kilometers away, so she cancelled it twice, hoping to get a nearer driver. But she got a message that her account was banned. Up to now she can’t log in. Do you have any suggestion?
Kindly email Uber at to reactivate her account.
what do you do when drivers are the ones cancelling? I’ve just had 2 consecutive cancellations from drivers.
Do you accept BAIC MZ40 as an UBERX vehicle? Many thanks!
Here’s a full list of the cars accepted for Uber Manila, you can also get a car quote in this link:
http://ubermanilatips.com/become-uber-partner-uber-driver/list-of-accepted-cars-for-uber-manila/
Here’s a full list of the vehicle requirements and accepted cars for Uber Manila, you can also get a car quote in this link:
http://ubermanilatips.com/become-uber-partner-uber-driver/list-of-accepted-cars-for-uber-manila/
My husband is an uber driver. Yung application nyo ba or yung smart pocket wi fi may problem? Kasi yung distance ng drive nya straight line or short ang distance pero sa totoo lang ang layo nang travel nya. Lugi sa gasoline eh. Pls rply my concern
Minsan po talaga nagloloko ang mobile data connection. Pwede naman po nya ireport if mali po ang start or end trip.
I only made 2 cancellations but the screen showed I made multiple (more than 2) cancellations. And the reason I cancelled the trips in the diary place was because I noticed the pick up time had changed from my original request of 9am to 1am without my knowledge!!!
You can directly report your issue/concern to Uber at
Whats the updated email address for sending support emails? It seems to bounce back. So I filled up the contact us on uber website instead.
If you had an issue with your trip (about fares, payment, lost and found, driver behavior, etc), you can report your concern via the Uber Rider App [Go to Menu > History> Select Trip > Select Need Help > Select specific issue] Or you can also login to help.uber.com.
Here’s a tutorial on how to report your concern with Uber: http://bit.ly/ubermnlridersupport
I received a too many cancellations message from uber and it’s still not letting me use uber because of that and it’s been 24 hours
You can report your concern via the Uber Rider App [Go to Menu > History> Select Trip > Select Need Help > Select specific issue] Or you can also login to help.uber.com.
Here’s a tutorial on how to report your concern with Uber: http://bit.ly/ubermnlridersupport
I had to cancel one driver twice because he asked me to now I am banned for cool down time
If you had an issue with your trip (about fares, payment, lost and found, driver behavior, etc), you can report your concern via the Uber Rider App [Go to Menu > History> Select Trip > Select Need Help > Select specific issue] Or you can also login to help.uber.com.
Here’s a tutorial on how to report your concern with Uber: http://bit.ly/ubermnlridersupport
Too many cancellation error. Pls reactivate
If you had an issue with your trip (about fares, payment, lost and found, driver behavior, etc), you can report your concern via the Uber Rider App [Go to Menu > History> Select Trip > Select Need Help > Select specific issue] Or you can also login to help.ubrer.com.
Here’s a tutorial on how to report your concern with Uber: http://ubermanilatips.com/how-to-report-an-issue-with-your-uber-ride/