Uber Manila Tips & Tricks

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Rider Tip: How to Get an Uber for Airport Pickup

Hello Riders! Did you know Uber Drivers cannot pickup Passengers from the airport anymore? Read more in this post. This screenshot of the LTFRB memorandum (CPC Terms and Conditions MC_NO._2015-018) would suffice:   Uber also issued an advisory: As a regulated entity, we should comply with Manila International Airport Authority (MIAA) policies on airport pick-ups and drop-offs. […]

OPEN LETTER From Partners and Drivers About LTFRB Accreditation and Ridesharing Regulation

Open Letter from Partners and Drivers about LTFRB Accreditation and Ridesharing regulation

Promo Alert: Uber Back to School Promo Aug. 10-14

Promo Alert: Uber Back to School Promo Use this Promo Code:   "B2STIGERS" or "B2SEAGLES" Refer to this post on how to register/sign-up for an Uber Account. *Notes: Promo Valid from Aug. 8-10, 2015 5 FREE Rides worth up to Php 300 each, only for trips going to UST or AdMU Campus If fare exceeds Php […]

Rider Tip: How to Solve Uber Error Credit Card Deemed Invalid

There are several riders who are encountering Uber Error Credit Card Deemed Invalid preventing them from requesting a ride. Here's the screenshot of the error: "Your credit card ending in XXX has been deemed invalid.  Please update your billing settings." First, there are a different possible reasons why you're having this error (based on riders stories and feedback): […]

Rider Tip: Can I Request for Uber Ride to a Destination Outside Metro Manila?

Uber Error: Too Many Cancellations

Did you know that Uber penalizes riders who have too many cancellations? Yes! You read that right, you cannot request for an Uber ride if you have too many cancellations. After 5-6 consecutive request cancellations, you won't be able to request for a ride for a certain "cooling period". Cooling period ranges from 15mins to 24 hours. You'll […]

How To Settle Outstanding Balance in Uber

What is the difference between Partner Operator and Partner Driver Account in Uber Manila?

Uber Manila Account Change From Partner-Driver To Partner-Operator

Uber Manila Payout and Cutoff Schedule

Uber Manila Support Phone Number for Riders

If you have concerns with one of your Uber trips, you can report them to Uber in two (2) ways:  Email Uber for your rider concerns at support@uber.com You can also directly report a concern about a trip directly from the Uber Rider App thru your trip history. Here's how: TIP: Based on experience, Uber […]

BPI-UBER Promo 20% OFF

So today, we got a targeted text message from BPI: Basically, if you sign up to UBER with your BPI Card, you get 20% OFF on your first 10 rides. Promo runs until April 6 only! For more details: https://www.bpicards.com/Page/228 Use promo code: BPIUBER    PROMO MECHANICS:  This promo is open to BPI cardholders only. […]

Uber Passenger Ratings

UBER PASSENGER RATINGS   It's not only the drivers who're being rated. (Refer to this post about driver ratings.)Passengers are also rated by drivers and only they can see your rating. This also gives the drivers idea of how you are as a passenger. Drivers can choose to not accept your request if your rating […]

Uber Driver Ratings

UBER DRIVER RATINGS If you've used Uber before, you'll notice that after a trip, the app will ask you to rate or comment on your driver. This feedback mechanism ensures quality of the entire Uber experience. In Uber's rating system, 3 and 4 starts are NOT average and acceptable. If you're satisfied with your driver […]

UBER App Can't Find My Location?

UBER App can't find my location? Your phone's GPS may not always be able to pinpoint your exact location. If you're indoors, your phone may have trouble establishing a good connection to the satellite(s) responsible for letting it find your location. The pin displayed in your Uber app tells your driver where to pick you […]

What do I do if my driver can’t find me?

  What do I do if my driver can’t find me? Uber uses third-party map applications for its location data. It's possible there may be a slight discrepancy between your actual location and the information your driver receives. There are even times when the actual tagging/labeling of the map is not accurate, double check your […]

Request Uber Ride For Someone Else

Yes! You can request Uber ride for someone else other than yourself. Note: You can only request one ride at a time, so if you’re trying to request several trips you need to wait until the trip is finished before requesting again. Requesting for someone who is with you: If you are requesting a ride […]

How to Share Your Uber Ride

Want your friends and loved ones to know/monitor your ride with Uber? You can share your ride details and route with your friends; they can even follow your trip and see your location real time.   In your "En Route" screen, click on the share icon in the upper right. A pop-up screen will show which […]

How to Split Fare With Uber Friends

Sharing a ride with friends? Learn how to easily split fare with your Uber friends! Yes! You can split fare if you're sharing a ride with another Uber friend. Awesome, right? In your "En Route" Screen, click the "Fare Splite" icon (rightmost). Then, select the friends/contacts you want to split the fare with. You can […]

How To Get UBER Fare Estimate

110 Comments

  1. hi i dont have a professional drivers license yet but i sign up for partner operator and also our car doesnt have a plate number yet . how can i finish the uber profile?

    Reply
    • Conduction sticker is accepted. You’ll just need to update the vehicle profile once you have the plate number.
      If you don’t plan to drive, no need to upload any driver’s license just leave it blank. Just make sure that your driver has PRO license.

      Reply
      • Gud pm meron po bang Manila office? taga Tondo po ako..

        Reply
  2. Is Uber available if I catch a ride from bacoor, cavite where I live to the airport?

    Reply
    • Unfortunately, Uber does not operate outside Metro Manila.

      Reply
  3. just wondering if I take uber from makati to alabang, will I settle the toll fee via cash or will the driver bill me thru credit card?

    Reply
    • Driver is supposed to pay via cash and Uber will bill your enrolled credit card.

      Reply
  4. Hi, how would i know what’s my target for the week? Will i get/receive an email from Uber?

    Thanks!

    Reply
    • Via email and text

      Reply
  5. Hi,

    Im interested to be an Uber operator. Just downloaded now the apps and registered. kindly email me details on what to do to be an operator. I have an incoming Avanza unit and do have a driver on standby with professional license

    Reply
  6. Do you have limited slots for partner-driver application? Is there any posibilities that Uber will not accept applicants anytime soon?

    Reply
    • As of the moment, Uber continues to accept Partner sign ups

      Reply
  7. How to process PAMI insurance and Provisional Authority / Certificate of Public Convenience

    Reply
    • After signing up online and providing all the other requirements, kindly wait for Uber’s advise via email or text for your onsite submission schedule for TNVS Accreditation. Refer here for the requirements: http://www.driveonuber.com/tnvsinfo

      Reply
  8. Hi Admin,

    Does SM Aura and Cubao office still accept walk in? Because last week, my driver went there but the receptionist said, we have to wait for the schedule coming from uber thru sms or email, how true?

    Reply
  9. Hi Admin,

    Does SM Aura and Cubao office still accept walk in? Because last week, my driver went there but the receptionist said, we have to wait for the schedule coming from uber thru sms or email, how true?

    Reply
    • For TNVS Accreditation, you’d have to wait for your onsite submission schedule. For driver onboarding, still accepting.

      Reply
  10. My application as Partner-Driver is on process…ask ko lang kung kailangang nasa area ako ng Manila to get a rider? What if ang location ko is in Antipolo?

    Reply
    • Within Metro Manila is OK

      Reply
  11. Hello Admin,

    Just want to clarify if our owned car is named after my father and i, his son, would use it in UBER, is it possible that we will not provide a DEED OF SALE anymore? or the car must be named after me, his son?

    Thank you very much and God bless you.

    Reply
  12. Hi Admin,

    Do you have seminars for new members? What to bring? Like ko attend a seminar para naman mabigyan ako ng knowledge regarding the business process.

    Reply
  13. hi admin, are you still accepting mitsubishi mirage G4?

    Reply
  14. Hi, can I choose to have my Fortuner classified as Uber X and not as and Uber Black?

    Reply
    • Nope.

      Reply
  15. Hi, good day. Ask ko po kung hindi pwede ipasok sa uber ang naka car loan? Thanks.

    Reply
  16. good evening admin, Im already completing my CPC requirements. Im having slight questions regarding the OPERATOR DATA SHEET. What will I put in the case no. and what is the type of service is UBER?

    Reply
  17. ask ko lang po mag kano ang full payment kung ipasok ko sa uber ang car ko. meron bang cash bond? at ltfrb license fee.?

    Reply
    • Uber gets 20% from your gross fare as transaction fee. CPC Franchise for TNVS is just at Php 520 pesos.

      Reply
  18. Is it required to bring with me the NBI and PNP Clearance during on-boarding session?

    Reply
    • Better bring everything for the Onboarding Session.

      Reply
  19. Hi Admin!

    After completing the requirements and forms for LTFRB, what will be the next step?
    And what is the type of service is UBER? Isa ito sa question sa form ng LTFRB.

    Thanks

    Reply
  20. Hi Admin,

    Another question, may official mobile number ba ang UBER? Nakakatanggap kasi
    ako ng mga text messages from UBER daw, ok lang naman kaya lang iba-iba kasing cellphone number. Pano ba ma-identify kung talagang galing sa UBER ang text?

    Salamat

    Reply
  21. Hi Admin,

    I have a question before joining, if there is no PA yet, can you go on the road? Is there any risk on that?

    Reply
      • Ok lang po ba na ipasok sa UBER yung Innova kahit sa Pampanga na purchase yung unit pero nakatira naman kami dito sa Quezon City?..thanks

        Reply
  22. Hi! I just want to ask kung pwede ang Hyundai Accent na Hatchback Diesel? And sa 60% po na kita ng operator from hatian nila ng Driver. Hati po ba sa maintenance ang driver at operator or sagot po ng operator yung maintenance? thanks

    Reply
  23. pwde po ba ang Hyundai accent na hatchback diesel 2015 for uber?

    Reply
  24. Pwede na ba magbayahe kahit on process pala yung TNVS thing with LTFRB? Thanks!

    Reply
  25. Can we pass the sales invoice in absence of ORCR, to process for the PA and we will pass the ORCR if already released?

    Reply
  26. Hi uber admin,
    Question do I need to apply both clearance(PNP & NBI)
    For my point of view I think NBI is enough to know if the applicant is delinquent or respective person.

    Reply
    • Yes, that’s as per LTFRB Regulation.

      Reply
  27. Admin

    Question problem with driver apps naka sign in na driver ko
    Correct name and plate number naman pero press nya go online
    Button hindi na push sa next page how to trouble shoot

    Reply
    • Ano pong error ang lumalabas? You can send us a screenshot in our email at info@ubermanilatips.com. We’ll try and troubleshoot

      Reply
  28. Hi uber admin taga Laguna poh ako gusto ko sana ipasok sa UBER yung car ko xclusive lng ba toh sa mga resident lang ng manila?thanks,

    Reply
  29. Hi, we’re super interested on being a partner but our dilemma is we still don’t have a car yet we’re planning to acquire a Toyota Vios and use it for uber. My question is, do we have an assurance na once we get a new car we can be accepted as a partner?

    Reply
  30. We have a lot of big, bulky boxes to bring and will need a bigger vehicle. Is there a way to make sure we get a big car/van? Cancelling too many times might subject me to a ‘cooling period’.

    Reply
    • There’s no van in Uber. You can select the Black Car category to get SUV vehicles. There’s no way to specifically select the model of vehicle.

      Reply
  31. Hi Uber

    Tanong ko lang po…ang sasakyan po ay nakapangalan sa wife ko, di po ba sya ang kailangan mag apply? kaso nasa ibang bansa po sya. Paano po dapat gawin?

    Salamat

    Reply
  32. Any plans to offer Uber in Davao area?

    Reply
    • We’ve heard soon. Uber just recently opened shop in Cebu.

      Reply
  33. Gud day,
    Sna hwag itulad sa taxi ang uber car na malagyan ng mga
    markings, d na magiging dignify sa mga riders yan at sayang lang
    ang mga standard na pinatutupad kung wala na ding pinag-iba sa
    taxi. D makabubuti sa operation ang ganyan.

    Reply
  34. Hi Uber Admin,

    We accomplished your required forms ready for uploading except for BIR papers. Can we already start taking riders without the BIR papers. Thanks.

    Reply
    • If you have an active vehicle and active driver in your account. You can login to your Uber Driver App and start driving

      Reply
  35. Hi Uber,

    I have plan to operate as an Uber partner in Cebu but I am based in Manila. I have 5 drivers in Cebu already and we’ll start the operation as soon as possible. Any tips or maybe app that you can suggest to track down my drivers in Cebu while I’m here in Manila?

    Appreciate the response.

    Thank you.

    Reply
    • Well, you can make use of Uber’s tracking. You can see it in the partner dashboard

      Reply
  36. sir,
    from where can i send these Online TNVS Submission Requirements?

    regards

    Reply
  37. Hi admin,

    Pwede bang maging uber partner kung wala pang OR CR? brand new lang kasi ang sasakyan.

    Reply
  38. Pwede bang maging uber partner kung wala pang OR CR? brand new lang kasi ang sasakyan.

    Reply
  39. Hi uber, ask lng po un TRO ng LTFRB nalift n po b? still accepting uber partner?
    In uber app makikita po b dun kung san destination ng customer?

    Reply
  40. Hi admin pede ba gawin kung huber un sasakyan ko.. auto loan lang ito sayang naman kasi kung nakagarahe lang sa bahay..Ofw po ako ,,tnx…

    Reply
  41. Good day

    Hi Admin,

    Ask ko lang po plan namin nng fren ko kumuha nang unit (vios) at gawin pang uber. Yung unit po naka pangalan sa kanya pwede po bng yung UBER account naka name sa akin kasi ako yung magiging driver?

    Reply
  42. Hi Good am!

    Nagkaka problema kasi ang yahoo account (h_fernandezjr@yahoo.com) ko…di na kaka receive ng latest email. Pati yung mga messages ko this January 2016 nawala…
    Baka pwedeng dito muna sa email address (jinmhie@yahoo.com.ph) ng wife ko iforward mga messages from UBER hanggang maayos ko ulit ang yahoo account ko.
    Salamat

    Reply
    • You can edit po your email address by logging in your Partner Dashboard and editing under the Profile Tab.

      Reply
      • Ibig po ba ninyong sabihin na iedit ko yung email address ko…ay palitan ko na ang gagamitin kong email address?

        Reply
  43. Hi ilang days ang waiting time about my application nagupload na ako ng requirements sa vehicle pending lang ang nkalagay.tia

    Reply
  44. Im just asking lang if ever ung rider nagpaantay ng ilang minutes need na po ba i click ung trip miski na hindi pa sya sumasakay kasi nagpaantay pa siya.?

    Reply
    • Pwede po tayo magantay ng 10 mins for a rider to show up. Otherwise, pwede nyo na po icancel ang trip.

      Reply
  45. how much is the rate if coming from g. araneta ave qc to 10th ave caloocan?

    Reply
  46. I made the same trip back and forth yesterday. my fare doubled going back home. To my destination I was charge Php 346.00 going back home my fare doubled amounting to php 644.00

    Reply
  47. Good morning, may I ask the ratio of people or clients seeking UberX over Uber Black vehicles in terms of their preferred transport service from Uber. This will help me decide as to what kind or type of vehicle should I purchased to enroll in Uber. Thank you and hope to hear from you soon.

    Reply
  48. I acquire a car from a friend. This car is used in uber for almost 1 yr with PA (Provisional Authority) and just waiting for the release of CPC. The problem is the car is in installment basis and I assume the balance of the owner. What I have is the Notary transfer and the photocopy of CR/OR. Can I continue his account in uber under my name. Thanks 🙂

    Reply
  49. How can I know if im included in incentive?

    Reply
  50. Hindi pa din po ba kayo nag-aaccept ng application? Thanks

    Reply
    • Hi Dj, you can still sign-up and register as a Partner with Uber and submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nyo. However as per Uber, vehicle activation might be onhold until LTFRB resumes accepting applications. But driver activation (for Uber Match) is still the same.
      Here’s the news article:
      http://ubermanilatips.com/ltfrb-halts-acceptance-of-new-tnvs-applications/

      Reply
  51. DITO PO AKO NEAR MASINAG ANTIPOLO MAG PAPAPICK UP PAPUNTANG AIRPORT PWEDE BA UBER DITO

    Reply
  52. how to change my promo code? I look it up on profile and customize it and saved it but still won’t change

    Reply
    • To enter a promo code: Select PROMOTIONS from the app menu> Tap Add Promo Code> Enter your promo code and tap Apply.

      Reply
  53. Hello Uber admin, I have no idea about ‘Uber Match’ but i heard that to one of uber operator. Can you please elaborate those information to me? Because I have a plan to register as an uber operator but still I’m having a hard time to look for a full-time driver to my car. Could the “UberMatch” solve my problem? Your prompt response will be much appreciated.

    Reply
  54. Hi UBER Admin,

    Due to some circumstances I would like to request to terminate my account as a member/part of UBER operator and even my driver. What shall we do to erase our account.

    Anyway we’d like also to thank UBER for this great opportunity and being a part of this successfull company.
    I wish for your continuous success.

    Reply
    • You can go to Uber’s Office in The Square, Greenfields, Mandaluyong to have your issue fixed personally by an Uber support staff. Operating time is 9am-5pm

      Reply
  55. sir gusto ko pong sumali sa uber paano po ang pagsali at ano po ang dapat kong gawin kailangan po bago bili ang sasakyan?
    magkano po ang pweding magastos sa pagsali dito sa uber..

    Reply
  56. Hi. Can I register my car even if its LTO Registration is in Region 4a?

    Reply
  57. balak ko po kumuha ng sasakyan , i prefer toyota wigo. pwede ko po ba gamitin un pang uber ? thanks

    Reply
  58. Hello! I just want to re submit my PA application because it expired already. I just want to confirm that the is a TNVS application portal that I signed up to. is this correct?

    Reply
  59. I just want to re-submit my PA application because it expired already. I just want to confirm that the is a TNVS application portal that I signed up to. is this correct?

    Reply

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