Last June 2016, LTFRB issued a statement reminding transport network vehicle services (TNVS) that they should also give the 20% government-mandated discount for students, senior citizens, and persons with disability (PWDs). This is not limited to Uber, even Grab and U-Hop are included. LTFRB reminded that TNVS operators who refuse to give the discount will be apprehended and may face fines or suspension.

Since then, we’ve been getting a lot of emails and inquiries as to how Uber riders can avail of their 20% student/senior citizen/PWD discount.


How to avail your student discount, senior citizen discount or PWD discount in your Uber fares:


After taking the trip, Go to Uber Rider App Menu > Trips > Past > Select Trip > Select “Need Help” > Select “I had an issue with my fare” > PWD/Student Senior Citizen Discount


Attach a photograph of your VALID student ID, PWD card or Senior Citizen card


Wait for the Fare Adjustment to be credited back to your account (as Uber credits).

Whenever you take a trip and want to avail of your 20% PWD/student/senior citizen discount, you need to request for a fare adjustment on that specific trip via this in-app form.


Hope this article helped. Let us know in the comments sections if you have any questions or suggestions. You can also reach us at We would love to hear from you!

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