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33 Comments

  1. Paki check ang payment ko at wala pumapasok sa account ko..salamat…gb

    Reply
  2. Hi … my payment was decline.. i cant request a new uber ride… im using eastwest debitcard

    Reply
  3. UBER DELAYED PAYOUT TO OPERATORS. WE STARTED SEPTEMBER 17,2015 UNTIL NOW WE HAVENOT RECEIVE ANY PAYOUT. NILOLOKO NYO KAMI. EVEN UBER STAFF CAN NOT GIVE US ANY DETAILS ABOUT THE CAUSE OF THE DELAY!!!

    Reply
  4. We send an email to partnersmanila@uber.com since september 23, 3015 NO VALID ANSWER!Even went to SM AURA to erify the cause of the delay, wala rin matinong sagot. We event went to the bank.. wala naman problema. So ANO PA ANG PROBLEMA

    Reply
  5. Since drive ko Hindi pumapasok sa account by operator ko ung incentive kelan po ba maibibigay

    Reply
    • Sir, coordinate po kayo sa operator nyo. Payments are on a weekly basis sa bank account enrolled sa Partner Account nyo

      Reply
  6. Hi,

    No cash payment option on my account. Please help. Thanks!

    Reply
    • It’s only available for some users at this point

      Reply
  7. Tuwing kelan po makikita kung madadagdag na sa payout yung incentive?as of this week’s promotional incentive,today (12/28/2015) we got 15 completed trips (min trip is 8), online for only 12.08 hours,(ave.passenger of 1.24 per hour) with 88.25% acceptance rate (required is at least 85%). With these,i think we qualify for the 225 hourly guarantee. Which means 225 x 12.08 hours na online? Saan ko po makikita to sa dashboard?ang computation po kasi na nandun ay yung actual fares pa.and given na nag-qualify kmi sa hourly guarantee,pano yung computation ng uber fee na 20%?

    Reply
  8. Hi. Meron pa bang incentives ang uber para sa mga driver? And how it works? Thank you!

    Reply
  9. I would like to know if there is a number I can call for inquiries and immediate reply. I find it difficult to get in touch with UBER. May I know why you don’t have a contact number to call or office to go to?
    My friend applied her daughter an UBER app using her credit card. Now she wants her credit card cancelled in her app and change it to cash payment. How will she do it? Pls advise. She has gone to her credit card company and was told that she should cancel it wth UBER.
    I hope you can reply to my query as soon as possible.

    Reply
    • You can email Uber Support at support@uber.com
      She can try to disconnect or delete the credit card from the payment option.but i believe Uber requires at least one enrolled card

      Reply
  10. Wala kayo kwenta uber! First payout ko feb 7 hanggang ngayon Mar 17 di nyo pa rin na sesend! sasabhin nyo sa email na mali ang bank details ko e yun 2nd payout na send nyo na nga sakin nun february 17! kahit mag email ka sa knila paulit ulit lang ang sasabhin nila sa inyo syang lang ang pagod mahina na nga ang kita sa uber laspag pa sasakyan mo!

    Reply
  11. I was charged that I didn’t use

    Reply
  12. just registered but i cant see CASH as payment option?

    Reply
  13. Hi hnde tlga pwede cash mode of payment?

    Reply
  14. hi uber,

    how come my mode of payment from cash was changed to credit card. i dont have a credit card i hope you can reset this and set it to cash payment. and it shows that i still owe you 24.00 please clear this thing. I f you can locate the honda brio that i booked yesterday and i even paid additional 24.00 because he said its not included in my bill. your utmost attention is highly appreciated.

    Reply
    • Regarding to your concern, kindly email Uber Support at support@uber.com

      Reply
  15. How to register BPI more fun visa prepaid card in uber? I already have one. But it appears that it is invalid method when i book a trip?

    Reply
  16. Walang pumapasok sa bank account ko na uber payout for last week’s earnings. Please help.

    Reply
    • There can be several reasons why you didn’t receive your payout.
      -Check first this Payout schedule: http://ubermanilatips.com/uber-manila-payout-and-cutoff-schedule/
      -If your weekly payout is less than Php 1000, Uber will not process this. The payout will accumulate until it is more than Php 1000 to process and release it.
      -Double check the Account Number and Account Name.
      -Double check if the Address you provided is the same address registered with the bank.
      -OR go to Uber’s Partner Support Center in The Square, Greenfields, Mandaluyong to follow up your payout personally.
      Hope this helps.

      Reply
  17. Walang pumapasok sa bank account ko na uber payout for last week’s earnings. Please help.

    Reply
    • There can be several reasons why you didn’t receive your payout.
      -Check first this Payout schedule: http://ubermanilatips.com/uber-manila-payout-and-cutoff-schedule/
      -If your weekly payout is less than Php 1000, Uber will not process this. The payout will accumulate until it is more than Php 1000 to process and release it.
      -Double check the Account Number and Account Name.
      -Double check if the Address you provided is the same address registered with the bank.
      -OR go to Uber’s Partner Support Center in The Square, Greenfields, Mandaluyong to follow up your payout personally.
      Hope this helps.

      Reply
  18. I have not yet recieved uber payout for last week’s earnings. Kindly check.

    Reply
    • There can be several reasons why you didn’t receive your payout.
      -Check first this Payout schedule: http://ubermanilatips.com/uber-manila-payout-and-cutoff-schedule/
      -If your weekly payout is less than Php 1000, Uber will not process this. The payout will accumulate until it is more than Php 1000 to process and release it.
      -Double check the Account Number and Account Name.
      -Double check if the Address you provided is the same address registered with the bank.
      -OR go to Uber’s Partner Support Center in The Square, Greenfields, Mandaluyong to follow up your payout personally.
      Hope this helps.

      Reply
  19. Hi I have unrecognized UBER charges in my credit card where can I report this for further checking

    Reply
    • If you had an issue with your trip (about payment, lost and found, driver behavior,etc), here’s how you can report your rider concern via the Uber Rider App.
      Go to Menu > History> Select Trip > Select Need Help > Select specific issue

      Reply

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